MINGCHEHUI / CUSTOMER CARE

Privacy Policy

Clear terms for orders, fitment, delivery and after-sales support.

Privacy Policy

Effective Date: As of the latest page update

At Mingchehui, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, place an order, contact us, or use our services.

Information We Collect

We may collect the following information:

  • Name, email address, phone number, billing address, and shipping address
  • Order details, payment status, and purchase history
  • Vehicle information you choose to provide, such as year, make, model, trim, or fitment details
  • Customer service messages, product photos, installation photos, warranty claim materials, and return requests
  • Device information, IP address, browser type, pages visited, referral source, cookies, and website usage data

We do not store full credit card numbers on our servers. Payments are processed by secure third-party payment providers.

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Verify fitment and product compatibility
  • Provide shipping updates and customer support
  • Process returns, exchanges, refunds, and warranty claims
  • Prevent fraud and protect our website
  • Improve our products, services, and website experience
  • Send order-related emails and, if you opt in, promotional emails

Sharing Your Information

We may share necessary information with trusted service providers, including:

  • Payment processors
  • Shipping carriers and fulfillment partners
  • Email and customer support platforms
  • Fraud prevention and analytics providers
  • Advertising platforms, if applicable

We do not sell your personal information. If we use advertising or tracking technologies that may be considered “sharing” under certain privacy laws, eligible customers may request to opt out.

Cookies and Tracking

Our website uses cookies and similar technologies to support shopping cart functionality, checkout, analytics, fraud prevention, and advertising. You can manage cookies through your browser settings. Disabling cookies may affect website functionality.

Your Privacy Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information. You may also opt out of marketing emails at any time by using the unsubscribe link in our emails.

California residents may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know, delete, correct, and opt out of the sale or sharing of personal information.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no website or online transmission is completely secure.

Contact Us

For privacy questions or requests, contact us at:

Mingchehui

Email: a13660878443@gmail.com

Address: Building A1, No. 935, Guanghua 2nd Road, Jianggao, Baiyun District, Guangzhou, Guangdong, China

生效日期：以本页面更新日期为准。

铭车汇改重视你的隐私。本政策说明我们在你访问网站、下单、联系我们或使用服务时如何收集、使用、共享和保护信息。

我们收集的信息

  • 姓名、邮箱、电话、账单地址和收货地址。
  • 订单详情、支付状态和购买记录。
  • 你主动提供的车辆年份、品牌、车型、配置和适配信息。
  • 客服消息、产品照片、安装照片、质保材料和退货请求。
  • 设备信息、IP 地址、浏览器、访问页面、来源、Cookie 和使用数据。

我们不会在自己的服务器保存完整银行卡号，支付由安全的第三方支付服务商处理。

信息用途

我们使用信息处理订单、确认车型适配、提供物流和客服支持、处理退换货与质保、预防欺诈、改进产品和网站，并在你同意时发送营销邮件。

信息共享

我们可能向支付处理商、承运商、履约伙伴、邮件和客服平台、防欺诈及分析服务商提供完成服务所必需的信息。我们不会出售你的个人信息。

Cookie 与追踪

网站使用 Cookie 支持购物车、结账、分析、防欺诈和广告功能。你可以通过浏览器设置管理 Cookie，但停用后部分功能可能受到影响。

你的权利

根据所在地法律，你可能有权访问、更正或删除个人信息，也可以通过营销邮件中的退订链接取消订阅。

数据安全

我们采取合理的管理、技术和物理措施保护个人信息，但任何网站或在线传输都不能保证绝对安全。

联系我们

隐私问题请联系：a13660878443@gmail.com
铭车汇改
广东省广州市白云区江高广花二路 935 号 A1 栋